After you sign up, you’ll be welcomed into the Tourifique community! Here’s what to expect next: Profile Setup: You’ll be guided to complete your profile with essential details about your tours, activities, events, or stays. Listing Approval: Our team will review your submission to ensure it aligns with our standards for quality and authenticity. Get Featured: Once approved, your offerings will be featured on the Tourifique platform, and travelers can start discovering and booking your experiences. Ongoing Support: You’ll have access to our dedicated support team to help with any questions or adjustments to your listings.
Do I need to verify my identity or business?
+
Yes, to ensure a safe and trustworthy platform for both partners and travelers, we require all partners to verify their identity and/or business. This process helps us maintain quality standards and build customer confidence. You’ll receive instructions on what documents are needed during onboarding.
Creating & Managing Listings
How do I upload products?
+
Uploading your products (tours, activities, events, and stays) on Tourifique is quick and easy! Follow these simple steps in our guide.
How long does it take for my listing to go live?
+
Once your listing is submitted and approved by our team, it will go live within 24 hours. We’ll notify you as soon as it’s published.
Pricing & Payments
How much does it cost?
+
Joining Tourifique is completely free! We only charge a commission on each booking made through our platform. This fee helps us cover the costs of maintaining and promoting the platform, as well as providing customer support.
How do I receive payments?
+
Payments are processed securely through Tourifique’s platform. After a booking is confirmed, we’ll handle the payment and deposit your earnings directly into your nominated bank account. We issue payouts on a monthly basis (or as agreed).
Policies & Cancellations
What is the cancellation policy?
+
Our platform has a standard cancellation policy, but you can also define your own. Just make sure it’s clearly stated in your listing.
What happens if a customer doesn’t show up?
+
If a customer doesn’t show up without notice, you may still be eligible to receive full or partial payment based on your cancellation and no-show policy. We encourage clear communication to avoid such issues.
Can I set my own refund and rescheduling policy?
+
Absolutely. You can define your own policies for refunds and rescheduling. Be sure to keep them clear and fair to build trust with our customers.
